Privacy Policy 

This website is operated by Team Pharma, a healthcare company registered at the Ministry of Public Health (MOPH), Lebanon. In this policy, “we”, “us” and “our” refer to Team Pharma. If you have any questions about this policy, contact us at info@teampharma.co.

We only collect the information you choose to give us, and a small amount of technical data:

• Contact form: your name, email address, company or organisation (optional), subject (optional) and the content of your message.
• Emails you send us: your email address and anything you include in your message.
• Technical data: our hosting provider automatically processes standard request data such as IP address, browser type and the pages requested, in order to deliver and secure the website.

This website is not intended to collect health or medical information about you. Please do not include personal medical details in your messages.

• To reply to your enquiry and communicate with you about it.
• To manage relationships with healthcare professionals, partners and suppliers.
• To keep the website secure, working properly and protected against misuse.
• To comply with our legal and regulatory obligations.

We do not use advertising or tracking cookies. The website stores a single setting in your browser’s session storage to remember that you have already seen the opening animation. It contains no personal information and is deleted when you close your browser tab.

We do not sell or rent your personal information. We share it only with:

• Service providers that help us run this website, such as our hosting provider and the email delivery service that forwards contact form messages to our inbox. They process data on our behalf only.
• Authorities, where we are required to by law or to protect our rights.

Some of these providers may store data on servers outside your country.

We keep enquiries for as long as needed to respond to you and manage any resulting relationship, and then for as long as required by applicable law. After that, we delete or anonymise them.

You can ask us to access, correct or delete the personal information we hold about you, or object to how we use it. To make a request, email info@teampharma.co. We will respond in line with applicable law.

This website is served over an encrypted (HTTPS) connection, and we take reasonable measures to protect the information you send us. No method of transmission over the internet is completely secure, however.

Our website may link to partner or brand websites. We are not responsible for their content or privacy practices, so please review their own policies.

We may update this policy from time to time. The latest version will always be published on this page, with the date of the last update shown above.